Ask anything about your trip
Ask about air travel, airports or Flyteller.
Answers come from an AI assistant and can be wrong. We don’t keep your question.
Follow a flight, and share it.
Follow a flight by its number, from a boarding pass or from a booking. It stays on Home with its times and gate.
How do I follow a flight?
Type its number in the flight search, search by route, or tap it on an airport’s board, then tap “Follow this flight”. It stays on Home with its times and gate, up to 12 flights at once. You don’t need an account.
Can I add a flight from my boarding pass or booking?
Yes. Scan the code on your boarding pass, on paper or on a phone, or choose a photo or screenshot of it. Or paste your confirmation email, which is read on your device and never sent anywhere. Your name and booking reference are never kept or sent to us.
How far ahead can I follow a flight?
Any day the flight data covers, up to 179 days ahead, in the free app too. Alerts start a day before the flight.
Can I share my flight with family?
Yes. Open the flight and tap Share to send a link to its live page, which shows its times and gate as they change. It opens in any browser, with no app or account.
Gates, maps and the way through security.
What the board shows, what the map shows, and what to do when a flight changes.
Why is a flight missing, or its gate blank?
At some airports only the timetable is available, with no live updates: their boards say so at the top. A gate stays blank until it’s announced, and when a gate is open and we don’t have it, the board says “see airport screens”. Route search covers the next 8 hours: for another day, search by flight number.
My flight is delayed or cancelled. What can I do?
Open the flight on the board of the airport it leaves from. If it’s cancelled or more than 3 hours late, it shows later flights to the same place, what UK or EU rules may give you, with a claim letter you can send yourself, and who to ask.
Which airports have indoor maps?
Open an airport’s Map. Where the inside is mapped, it shows the floor plan, with gates, shops and places to eat; where it isn’t, it says so. The plans come from the airport’s own map at some airports, and from OpenStreetMap at others.
What are the liquid rules at security?
Open the airport’s Essentials and tap “What can I take through security?”. For airports in the EU and EEA, the UK, the US and Canada, it gives the limits from the official page, with a link to it. Elsewhere, check the airport’s or your airline’s website.
Does it work offline?
Once you’ve opened Flyteller, it opens with no signal. If you’ve opened an airport recently, Dine & shop still works offline. Flight times need a connection.
Told when it changes.
Get a notification when the gate is announced or changes, or when the flight is delayed or cancelled.
Where does the flight information come from?
Flight times and gates come from a flight data provider. At some airports only the timetable is available, with no live updates: their boards say so at the top, and their flights show “Scheduled”, never “On time”. When a gate is open and we don’t have it, the board says “see airport screens”.
How accurate are the times?
They come from a flight data provider, and an open flight page updates every 2 minutes in the hours around take-off and landing. They can still be late or wrong, so always follow your airline, your boarding pass and the airport’s screens.
How does Flyteller estimate a delay?
Beside your flight’s time, Flyteller may estimate whether it could leave late. It’s worked out from how late the airlines expect the other departures at the airport to leave, and from the plane coming in for your flight: when it lands, and the time it needs on the ground. It’s simple arithmetic on the flight data, not the airline’s word, so always go by the airline’s time.
How do I get alerts on my iPhone?
On an iPhone or iPad, alerts come only to Flyteller on your Home Screen. Add Flyteller to your Home Screen (Share, then Add to Home Screen), open it from there, then turn alerts on. It needs iOS 16.4 or later.
Which flights get alerts when Flyteller isn’t open?
Every flight you follow, in the free app too, up to 30 at a time on each phone or browser, with a warning when the plane for your flight is running late. On the busiest days we check flights followed by Pass and Velberget Concierge members first, so a free alert can come late or be missed. Without Pass, you follow 1 trip at a time, and alerts start on 2 new shared flights a month.
Yours, and kept on your device.
No account is needed. What you save stays on your device.
Do I need an account?
No. Boards, maps, alerts and the flights you follow all work without one, and what you save stays on your device.
What is the logbook?
Every flight you follow is saved in your logbook, on this device. You can add flights you’ve taken before, and download the whole log whenever you like.
How do I delete my data?
Without an account, what you save is kept on your device: on the privacy page, tap “Clear what Flyteller has stored on this device”. With an account, tap “Delete account” on your account page. If you turned on alerts, the address or code they’re sent to is deleted 2 hours after the flight lands.
Are there ads?
There are no ads from ad networks in the apps. An offer from a company that pays us, such as car hire or an eSIM, says Ad beside it. On the board and an airport’s pages we may show news of our own, which says From Flyteller, or another company’s paid ad, which says Ad and its name. The website may also show 1 ad from Google, labelled as one, at the end of 2 airport pages: Essentials and Dine & shop. It’s never a pop-up, a video or a sound, and members never see that one, nor does a Velberget Concierge member’s family.
Do you use AI?
Yes. Ask anything, at the top of this page, answers general questions about air travel, airports and Flyteller, and we don’t keep your question. With Velberget Concierge, an assistant also answers questions about your trip at any hour, and books small extras, such as fast track or a lounge, within a limit you set. Anything larger, and anything that goes wrong, goes to your concierge. The assistant’s booking tips come from named sources, such as Google Flights, KAYAK and Which?, and it says whose finding a tip is.
Can I use dark mode?
Yes. In Settings, under Light or dark, choose Light, Dark or Automatic. Automatic matches your phone’s setting.
Can I change how Flyteller looks?
Yes. In Settings, under Look, choose Velberget or Original. Original is plainer, with Apple’s system colours and blue only for what you can tap. In the app you can also choose when you first open it.
Can I change the language?
Yes. In Settings, under Language, tap Change. Automatic uses your device’s language. Guide facts and place names stay in their original language.
What Pass and Velberget Concierge add.
The app is free. Pass and Velberget Concierge are the paid parts, and what they cost is on the Pricing page.
Will the free app stay free?
Yes. Everything in it today stays free.
What’s the difference between Pass and Velberget Concierge?
Pass is the app, working on more of your trips. Velberget Concierge adds a person: someone who knows how you travel and looks after every trip.
Who is my concierge?
One person on our team, the same each time. An AI assistant answers simple questions at once, and always says it’s the assistant.
When can I reach my concierge?
Your concierge is there every day from 9 am to 11 pm UK time. Outside those hours the AI assistant answers, and anything urgent reaches your concierge at any hour.
Still need a hand?
Email support, or read what Pass and Velberget Concierge include.
Leave light. Arrive well.
Departure boards and maps for over 4,000 airports. Free to use.
Company
Legal
Times and gates can change at short notice. Always check the screens at the airport.
© 2026 Flyteller
Flyteller is a trading name of Envol Ltd, registered in England and Wales, company number 17505466. Registered office: 66 Paul Street, London, England, United Kingdom, EC2A 4NA.